Typical reply within 24 hours

How can we help?

Whether it is a question, a partnership idea, or technical support, our team is ready.

Send us a message

💬
Support
Questions about campaigns, entries, billing, or platform features.
support@viraloo.org
🤝
Partnerships
Integrations, affiliate programmes, or co-marketing opportunities.
partners@viraloo.org
🏢
Enterprise
Custom plans, dedicated onboarding, and white-label licensing.
enterprise@viraloo.org
We are here for you
Our response commitments
  • All messages replied within 24 h
  • Bugs acknowledged same business day
  • Enterprise SLA: response within 4 hours

Frequently asked questions

How do I get started?
Sign up free and create your first campaign in under 5 minutes. No credit card required on the Free plan.
Can I white-label the platform?
Yes. Pro and Enterprise plans include full white-label support with custom domains, branding, logo, and captcha configuration.
How are winners selected?
Winners are drawn randomly from all eligible entries. The more entries a participant earns, the higher their chance of winning.
Do you support custom domains?
Yes. Add a CNAME record pointing to viraloo.org, then verify it inside your White-label settings panel.
Is there a free tier?
The Free plan lets you run campaigns with no time limit. Upgrade whenever you need advanced features or higher entry caps.
How do referrals work?
Each participant gets a unique share link. When someone joins via that link, both parties earn bonus entries automatically.