1. Nature of This Disclaimer
This Disclaimer should be read in conjunction with our Terms of Service and Privacy Policy. It clarifies important limitations on the nature and scope of the Viraloo service and of Viraloo's liability. By using the Service, you acknowledge and accept the limitations set out below.
2. Not a Promoter or Prize Sponsor
Viraloo is a technology platform — a software tool that enables third-party Operators to create and manage promotional campaigns. Viraloo is not the promoter, sponsor, organiser, or co-organiser of any campaign created by Operators on our platform. All legal and regulatory responsibilities relating to a campaign — including compliance with sweepstake, lottery, prize competition, and promotional marketing laws — rest solely and exclusively with the Operator.
Any reference to Viraloo within a campaign landing page reflects the use of our technology, not our status as a sponsor or promoter. Participants in campaigns should direct all enquiries, prize claims, and complaints to the campaign Operator.
3. Not Legal Advice
Nothing on the Viraloo platform, website, blog, help centre, in our emails, or in any communication from Viraloo staff constitutes legal, regulatory, tax, or compliance advice. All information provided is for general informational and educational purposes only. Laws governing sweepstakes, prize draws, referral programmes, contests, lotteries, and online promotions vary significantly by jurisdiction, change frequently, and their application depends on specific facts.
You must obtain independent legal advice from a qualified lawyer in each relevant jurisdiction before launching any campaign. Viraloo expressly disclaims all liability arising from any reliance on information provided through the Service as legal guidance.
4. Operator Campaign Compliance
Operators are solely responsible for ensuring their campaigns comply with all applicable laws and regulations, including but not limited to:
- United States: Federal Trade Commission (FTC) rules on promotions, endorsements, and disclosures; state-specific sweepstakes statutes (including bonding and registration requirements in certain states); CAN-SPAM Act; Children's Online Privacy Protection Act (COPPA) where applicable
- European Union: GDPR; national consumer protection and unfair commercial practices directives; country-specific lottery and gambling laws
- United Kingdom: CAP Code (ASA); Gambling Act 2005 (skill vs. chance analysis); UK GDPR; Consumer Protection from Unfair Trading Regulations 2008
- Canada: CASL (anti-spam); provincial contest laws; Competition Act provisions on contests
- Australia: Australian Consumer Law; state-specific trade promotion lottery permits and bonds
- All jurisdictions: anti-spam laws, data protection laws, consumer protection legislation, tax laws on prize values
Viraloo does not review, approve, or verify the legal compliance of any campaign before or after launch. We may remove campaigns that, in our sole judgement, appear to violate applicable law, but our doing so (or not doing so) creates no representation that a campaign is compliant.
5. No Purchase Necessary — Operator Responsibility
Many jurisdictions (including most U.S. states) require that sweepstakes and prize draws include a free alternative method of entry (AMOE) to avoid classification as an illegal lottery. While Viraloo provides technical functionality to configure AMOEs, it is the Operator's sole responsibility to ensure their campaign structure, AMOE, and official rules satisfy applicable legal requirements. Viraloo provides no warranty regarding the legal adequacy of any AMOE configuration.
6. Accuracy of Platform Data
Viraloo makes commercially reasonable efforts to accurately track referrals, entries, leaderboard positions, and campaign metrics. However, we do not guarantee that all data displayed within the platform is 100% accurate or complete. Factors beyond our control — including browser privacy settings, ad blockers, VPN usage, cookie deletion, bot traffic, network failures, and cross-device tracking limitations — may affect data accuracy.
Campaign results, participant counts, and reported metrics should not be relied upon as the definitive record for prize allocation decisions without the Operator conducting their own verification. Viraloo accepts no liability for losses arising from reliance on platform-reported data.
7. Third-Party Services and Links
The Service may integrate with or contain links to third-party websites, services, and content. These integrations and links are provided for convenience only. Viraloo has no control over third-party content and accepts no responsibility for the accuracy, completeness, or legality of third-party materials, or for any loss arising from your use of them. Third-party services are governed by their own terms and privacy policies.
8. Availability and Uptime
We strive to maintain high availability of the Service but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to scheduled maintenance, emergency maintenance, or factors beyond our control (force majeure events, third-party infrastructure failures, cyber-attacks, etc.). We are not liable for any campaign disruption, loss of entries, or commercial loss resulting from Service downtime or unavailability.
9. Prizes and Fulfilment
Viraloo plays no role in the sourcing, procurement, storage, shipping, or fulfilment of prizes offered in campaigns. All prize-related obligations — including descriptions, values, delivery timelines, and winner eligibility verification — are the sole responsibility of the Operator. Viraloo accepts no liability to participants for prizes not delivered, prizes that differ from their description, or prize-related disputes of any kind.
10. Changes
We may update this Disclaimer at any time. Changes take effect immediately upon posting to this page. Continued use of the Service after any update constitutes your acceptance of the revised Disclaimer.