White-Label Holder Reference

What Is White-Label?

As a white-label holder you run your own branded instance of the Viraloo giveaway platform. Your clients log in under your domain and see your brand — your name, logo, and colors — while Viraloo powers everything behind the scenes.

You manage clients and their campaigns through the Portal Admin panel, and configure branding, email, and billing independently from the main Viraloo platform.

Portal Admin Dashboard

Access your portal at https://yourdomain.com/portal-admin.

Client Management

Go to Portal Admin → Users (/portal-admin/users).

Add a Client

1. Click Add Client
2. Fill in name, email, password, and plan
3. Click Create — client receives welcome email and can log in immediately

Edit a Client

1. Click Edit next to any client
2. Update name, email, plan, or password
3. Suspend the account if needed → Save

Suspend / Reactivate

Suspending blocks login while preserving all data. Use this for non-payment, terms violations, or accounts on hold. Reactivating restores full access immediately.

Campaign Oversight

Go to Portal Admin → Campaigns (/portal-admin/campaigns) to see every campaign across all clients — filterable by client, status, and date. Monitor participant counts and referral activity from here.

Portal Settings

Go to Portal Admin → Settings (/portal-admin/settings). All settings here apply only to your white-label portal — they do not affect the main Viraloo platform or other portals.

🏷 Brand

✉️ SMTP / Email

💳 Stripe

Connect your own Stripe account so client subscription revenue goes directly to you.

Stripe webhook setup:

1. Stripe: Developers → Webhooks → Add endpoint
2. Endpoint URL:

Copyhttps://yourdomain.com/billing/webhook

3. Events: checkout.session.completed, customer.subscription.*, invoice.*
4. Copy the Signing secret → paste into the Webhook Secret field

📋 Email Templates

Available template variables: {{name}} {{email}} {{campaign_title}} {{campaign_url}} {{brand_name}} {{referral_link}} {{winner_prize}}

🤖 Autoresponders

Connect an external ESP for clients to use with their campaigns — enabling automatic list-building when participants enter a giveaway. Configure credentials here so clients can link their own ESP accounts from their settings page.

WordPress Plugin for Clients

Walk clients through these steps to embed campaigns on WordPress:

1. Download the plugin from their dashboard → Download Plugin
2. WordPress: Plugins → Add New → Upload Plugin
3. Go to Settings → Viraloo Campaigns
4. Set Viraloo Site URL to your portal domain (e.g. https://yourdomain.com)
5. Paste their Sync Token → Save → Sync Campaigns

Client Onboarding Checklist

Portal setup (one-time)

• Configure Brand settings (name, logo, accent color, favicon)
• Set up SMTP and send a test email
• Connect Stripe and configure the webhook
• Customize email templates with your brand name
• Set up autoresponder integration if needed

Per new client

• Create account via Portal Admin → Add Client
• Assign the correct plan
• Share login credentials securely
• Send plugin download link and step-by-step setup instructions

Plans & Limits

Each client is assigned a plan controlling usage limits (max campaigns, participants per campaign, features). Plan tiers are set at the platform level by the super-admin. You can assign or change any client's plan at any time via the edit screen.

Support & Escalation

As a white-label holder, you are the first line of support for your clients. Escalate to Viraloo only for platform-level bugs, outages, or billing issues with your own Viraloo account.

Key URLs Reference